Update the chipset drivers for your motherboard.You will need to contact your drive manufacturer for the correct firmware update. Firmware updates are often released to fix compatibility issues with certain disc types. Update the firmware for your CD/DVD drive to the latest version.Please refer to the documentation for your virtual drive software for instructions on how to remove these drives. If you have virtual drives installed on your system you will need to remove them and then reinstall the game with the original disc. Virtual drives can cause insert CD/DVD errors.All background applications must be shutdown prior to running the game.Hold down the left shift key when inserting the game disc.Once you have done this click OK and then double-click on the executable to launch the game. If the compatibility option is checked then uncheck it. Now go to the compatibility tab and make sure that no compatibility options are turned on. Right-click on this file and select properties. Go to the directory where you installed the game.I went to the Activision website and looked through their support forums, and the solution from Activision? After looking around the internet for answers, all I found was lots and lots of people with the same problem.